Terms of Service

Steward360 Terms of Service

Effective Date: May 16, 2026

Document Version: 1.0.0 (Global SaaS Standard)

Classification: Legally Binding User Contract

Thank you for choosing Steward360– Church governance Solution. These Terms & Conditions govern your use of the Solution developed by Eleanev Solutions Ltd. By registering, signing up, or using this application you agree to be bound by these Terms and the applicable Steward360 Application.

1. Contractual Framework & Absolute Acceptance

These Terms of Service constitute a binding, enforceable legal contract between you ("User", "Account Holder", "you") and Eleanev Solutions Ltd. ("Company", "we", "us", "our"), the creator and operator of the Steward360 platform, which is a legal entity incorporated under the laws of the Federal Republic of Nigeria. These Terms govern your structural interaction, account registration, system usage, and consumption of Software-as-a-Service (SaaS) features delivered via this platform website, associated internal application programming interfaces (APIs), and mobile-optimized interfaces.

1.1 Express Affirmative Consent

By executing an account registration sequence, checking an "I explicitly agree to the Terms of Service" checkbox interface, logging into the user environment, or continuing to use our services, you formally declare that you have read, understood, and agreed to be legally bound by every clause, condition, and liability waiver contained within this document. If you do not accept these provisions in their entirety, you are forbidden from accessing our dashboard interfaces or deploying our code features, and you must immediately terminate your active web session.

2. Account Registration, Lifecycle, & Security Architecture

Accessing specific modules within our web architecture requires the creation of an isolated user account.

2.1 Eligibility Restrictions

To register an account or interact with the platform, you must be a natural person of legal adult age (at least 18 years of age, or the legal age of contractual majority within your domestic jurisdiction). Registration by automated scripts, scraping web bots, or fake identity setups is explicitly prohibited and constitutes a material breach of this contract.

2.2 Integrity of Registration Data

You agree to supply current, structurally complete, and accurate data during the onboarding pipeline. You maintain an absolute, ongoing contractual obligation to update these parameters inside your profile dashboard if your external data changes. We retain the right to suspend or purge any user profile containing verifiably fraudulent, deceptive, or intentionally misleading information.

2.3 Account Credential Stewardship & Liability Assignment

Your authentication parameters (username, private password string, two-factor secret keys) are strictly confidential. You are forbidden from leasing, selling, sharing, or delegating your account credentials to external third parties. You assume complete legal responsibility and financial liability for any operation, data mutation, API call, or financial charge executed under your account credentials. If you detect or suspect that your profile has been compromised, you must immediately transmit a high-priority support ticket to [security@yourdomain.com] so that database sessions can be cleared.

3. Permitted System Use & Rigorous Prohibitions

Eleanev Solutions Ltd. grants you a limited, non-exclusive, non-transferable, non-sublicensable, and fully revocable software license to access and interact with our application features strictly in accordance with these Terms.

3.1 Statutory Prohibited Activity Manifest

You explicitly promise, under penalty of contract termination and civil prosecution, that you will not engage in, assist, or facilitate any of the following technical behaviors:

• Infrastructure Attacks: Deploys targeting our hosting infrastructure, including initiating Denial-of-Service (DoS/DDoS) vectors, injection attacks (SQLi, XSS, Remote Code Execution), cross-site scripting, or intentional server overload actions.
• Automated Data Scraping: The implementation of any automated software system—including web scrapers, data harvesters, spiders, bots, or offline extraction scripts—designed to extract underlying relational databases, code logic, layout templates, text structures, or user directories from the platform.
• Reverse Engineering: Attempting to decompile, disassemble, reverse engineer, extract, or reconstruct the underlying source code, algorithmic logic, or backend frameworks driving our user interfaces.
• Bypassing Security Architecture: Circumventing or disabling user authentication tokens, input sanitization routines, API rate limiters, or digital rights management structures.
• Malicious Inputs: Uploading or transmitting files embedded with software viruses, macro worms, Trojan horses, logic bombs, or corrupted structural data blocks designed to interrupt or damage server operating systems.

4. Intellectual Property, Copyright, & Brand Protection

Except for explicit open-source libraries integrated into our frontend, all digital assets comprising the platform are the exclusive property of Eleanev Solutions Ltd.

[Exclusive Platform Intellectual Property]

• Core Software Code (Backend Architecture, Custom Libraries)
• Relational Schema Design (Database Layouts, Tables, Stored Procs)
• Graphic Design Interface (Custom UX Layouts, CSS Formats, Logos)
• Proprietary Content (Documentation, Media Assets, Visual Brand)

4.1 Strict Licensing Boundaries

No clause within these Terms transfers ownership of any corporate trademark, trade secret, copyright, patent asset, or brand asset to the User. You are strictly forbidden from copying, cloning, modifying, distributing, white-labeling, or selling our user interface code, unique design structures, or proprietary content blocks without our explicit, upfront written authorization signed by a corporate director.

5. Subscription Architecture, Billing, & Refund Rules

If you subscribe to premium tiers or utilize commercial platform services, you accept the following financial terms:

5.1 Automated Recurring Charges

By choosing a premium subscription tier, you grant our PCI-DSS compliant third-party payment gateways explicit authorization to automatically charge your linked financial tool at the beginning of each billing cycle (monthly or annually). These recurring charges will continue until you explicitly cancel your subscription through your account billing panel.

5.2 Pricing Adjustment Disclosures

Eleanev Solutions Ltd. reserves the right to modify subscription pricing matrices at any time. Any changes to pricing structures will be communicated to active subscribers at least thirty (30) days prior to taking effect via direct email notification. Your continued subscription renewal following price updates indicates your complete acceptance of the new pricing terms.

5.3 Categorous No-Refund Policy

Except where explicitly mandated by consumer protection statutes, all financial collections, subscription payments, and credit purchases executed across the platform are final and completely non-refundable. System issues or account terminations arising from your breach of these Terms do not entitle you to any financial restitution.

6. Governing Law, Personal Jurisdiction, and Mandatory Arbitration

6.1 Choice of Law: These Terms, along with any contractual or tortious claims arising out of your utilization of the Platform, shall be governed exclusively by, and construed strictly in accordance with, the substantive laws of the Federal Republic of Nigeria, without regard to its conflict of law principles.

6.2 Venue Exclusion: You explicitly agree that any legal dispute that cannot be resolved through the mandatory informal negotiation pipeline outlined in Section 8.2 shall not be filed in foreign domestic courts. Instead, both parties agree that all disputes shall be submitted to and finally resolved by binding International Arbitration.

6.3 Arbitration Framework: The arbitration shall be conducted under the prevailing Arbitration Rules of the Regional Centre for International Commercial Arbitration, Lagos (RCICAL). The tribunal shall consist of a single arbitrator chosen by mutual agreement. The physical seat of the arbitration shall be Lagos, Nigeria, and the proceedings shall be conducted entirely in the English language. The arbitrator's ruling shall be final, unappealable, and may be entered as an enforceable judgment in any global court holding valid jurisdiction.

7. Complete Liability Disclaimers & Indemnification

7.1 "As-Is" and "As-Available" Software Warranty Disclaimer

The Platform, its underlying software frameworks, code features, APIs, and associated content blocks are provided to you strictly on an "AS IS" and "AS AVAILABLE" baseline basis. To the maximum limit permissible under applicable law, Eleanev Solutions Ltd. disclaims all structural warranties of any sort, whether express, implied, statutory, or otherwise. You accept that your reliance upon our platform functionality is executed entirely at your own risk.

7.2 Strict Caps on Financial Liability

To the maximum extent permitted by applicable governing statutes, in no event shall Eleanev Solutions Ltd., its legal directors, corporate officers, software developers, or US hosting infrastructure providers be held legally liable for any indirect, incidental, special, consequential, or punitive damages whatsoever. This liability waiver covers, without limitation, damages for structural loss of business profits, complete data corruption, server hardware downtime, goodwill degradation, or other intangible operational losses arising out of your utilization, or absolute inability to utilize, the application interfaces. Our total aggregate cumulative liability for any legal claims arising under this contract shall never exceed the exact amount of money you paid directly to us during the twelve (12) month period immediately preceding the date the conflict occurred.

7.3 General User Indemnification Clause

You agree to indemnify, defend, and hold harmless Eleanev Solutions Ltd., its subsidiaries, software engineers, and directors from and against any third-party claims, financial damages, legal losses, operational liabilities, costs, or attorney fees arising directly out of your misuse of the platform, your structural violation of these Terms, or your infringement of any third-party intellectual property or privacy rights.

7.4 Explicit Class-Action Lawsuit Waiver

To the maximum extent permitted by applicable law, you and the Company explicitly agree that any dispute resolution proceedings will be conducted solely on an individual basis and not in a class, consolidated, or representative lawsuit action. You formally waive your right to participate as a class representative or class member in any legal or arbitral processing brought against the Company, its assets, or its hosting infrastructure.

8. Structural Account Suspensions & Dispute Resolution

8.1 Termination for Material Breach

We reserve the right, acting in our sole technical discretion, to temporarily freeze, isolate, or permanently delete your account, invalidate your authentication sessions, and block your network IP addresses from accessing the platform without prior warning, explanation, or financial liability if you breach any explicit clause within these Terms, or if your account behavior points to active infrastructure abuse.

8.2 Mandatory Pre-Litigation Negotiation Pipeline

Prior to filing any formal arbitration claim, you agree to submit the conflict to an informal mediation process. You must notify us of your dispute details by emailing [legal@yourdomain.com]. Both parties will engage in good-faith negotiations to resolve the issue for a minimum duration of thirty (30) days.

9. Contractual Severability & Complete Integration

If any specific clause, phrase, or sub-section of these Terms is determined by an arbitrator or court of competent jurisdiction to be legally invalid, void, or unenforceable, that specific clause shall be modified to the minimum extent necessary to make it valid and enforceable. The invalidity of any single clause does not impact the absolute legal validity and enforceability of all remaining sections of these Terms.